[PRIVACY POLICY]
laboratory.love is a registered DBA of Very Little Gravitas Indeed, LLC ("VLGI", "we", "our", "us"). All references to “laboratory.love” in this policy are references to VLGI.
[DATA WE COLLECT]
- Email addresses for order confirmations, result delivery, and product updates
- Payment information (processed securely through Stripe — we do not store card numbers)
- Order details for direct-to-consumer testing purchases (products selected, shipping preferences, report delivery)
- Product preferences and contribution history for crowdfunded testing
- Basic analytics on site usage
[HOW WE USE IT]
- To fulfill direct-to-consumer testing orders, including lab coordination and report delivery
- To process crowdfunded contributions and refunds
- To send you updates about products you've purchased testing for or funded
- To verify orders and contributions
- To improve the platform
[DATA SHARING]
VLGI does not sell your data. We share data only:
- With payment processors (Stripe) to handle transactions
- With testing labs (e.g., Light Labs) to coordinate product analysis — limited to the information required to fulfill your order
- With transactional email providers (e.g., Resend) to deliver order confirmations and results
- If required by law
[YOUR RIGHTS]
You can:
- Request your order or contribution history
- Unsubscribe from marketing updates (transactional emails related to an active order will continue)
- Request data deletion
- Contact us about privacy concerns at [email protected]
[TERMS OF SERVICE]
laboratory.love is a registered DBA of Very Little Gravitas Indeed, LLC ("VLGI"). All references to “laboratory.love” are references to VLGI.
[WHAT WE DO]
laboratory.love offers independent product testing in two ways:
- Direct-to-consumer testing packages: you purchase testing for specific products; we acquire samples, run ISO 17025-accredited lab analysis, and deliver a report.
- Crowdfunded testing: multiple contributors pool funds toward testing a shared product. Funded products move into our queue; unfunded contributions are refunded after 365 days or rolled into the shared pool at your option.
[THE DEAL — DIRECT-TO-CONSUMER TESTING]
- By placing an order you agree to these Terms of Service between you and Very Little Gravitas Indeed, LLC d/b/a laboratory.love
- You represent that you are 18+ and are purchasing for lawful research or consumer-information purposes
- Your payment funds sample acquisition, lab analysis, and reporting — it is not a purchase of the product itself
- We'll make reasonable efforts to source every product you request through standard retail channels; if we cannot source a product, that portion of your order is fully refunded
- Reports are typically delivered in 6–8 weeks from order confirmation; we cannot guarantee timing and will communicate delays
- Unless you opt out in writing before testing begins, results may be published on laboratory.love. Personal identifying information is never published
- Once lab analysis has begun on your order, the associated fees are non-refundable
[THE DEAL — CROWDFUNDED TESTING]
- By contributing you represent that you are 18+
- Your contribution funds product testing, not product purchases
- We'll make reasonable efforts to complete testing once a product is funded, but cannot guarantee timing
- Test results will be published publicly
- Contributions are non-refundable once testing begins; automatic refunds apply after 365 days for products that do not reach their funding goal
[TESTING RESULTS]
- We use ISO 17025-accredited labs and standardized protocols
- Results represent point-in-time measurements of specific lots and are provided "as-is" without warranty of merchantability or fitness for a particular purpose
- Results are not medical, legal, or regulatory advice; we are not liable for decisions made based on them
- We don't guarantee specific findings, detection outcomes, or comparisons to other products
[INTELLECTUAL PROPERTY]
- Test results are published under CC BY-NC 4.0
- You retain rights to your content (comments, feedback)
- We can use your feedback to improve the platform
[IMPORTANT LIMITATIONS]
- VLGI (d/b/a laboratory.love) is not responsible for laboratory errors or testing delays
- Any dispute arising from these Terms will be governed by the laws of the jurisdiction in which VLGI is organized, unless otherwise required by applicable consumer-protection statutes
- Maximum liability is limited to the amount you paid for the order or contribution at issue
- We may update these terms with notice
[CONTACT]
Questions? Email [email protected]
Last updated: April 17, 2026