laboratory.love is a registered DBA of Very Little Gravitas Indeed, LLC ("VLGI", "we", "our", "us"). All references to “laboratory.love” in this policy are references to VLGI.
[DATA WE COLLECT]
Email addresses for order confirmations, result delivery, and product updates
Payment information (processed securely through Stripe — we do not store card numbers)
Order details for direct-to-consumer testing purchases (products selected, shipping preferences, report delivery)
Product preferences and contribution history for crowdfunded testing
Basic analytics on site usage
[HOW WE USE IT]
To fulfill direct-to-consumer testing orders, including lab coordination and report delivery
To process crowdfunded contributions and refunds
To send you updates about products you've purchased testing for or funded
To verify orders and contributions
To improve the platform
[DATA SHARING]
VLGI does not sell your data. We share data only:
With payment processors (Stripe) to handle transactions
With testing labs (e.g., Light Labs) to coordinate product analysis — limited to the information required to fulfill your order
With transactional email providers (e.g., Resend) to deliver order confirmations and results
If required by law
[YOUR RIGHTS]
You can:
Request your order or contribution history
Unsubscribe from marketing updates (transactional emails related to an active order will continue)
laboratory.love is a registered DBA of Very Little Gravitas Indeed, LLC ("VLGI"). All references to “laboratory.love” are references to VLGI.
[WHAT WE DO]
laboratory.love offers independent product testing in two ways:
Direct-to-consumer testing packages: you purchase testing for specific products; we acquire samples, run ISO 17025-accredited lab analysis, and deliver a report.
Crowdfunded testing: multiple contributors pool funds toward testing a shared product. Funded products move into our queue; unfunded contributions are refunded after 365 days or rolled into the shared pool at your option.
[THE DEAL — DIRECT-TO-CONSUMER TESTING]
By placing an order you agree to these Terms of Service between you and Very Little Gravitas Indeed, LLC d/b/a laboratory.love
You represent that you are 18+ and are purchasing for lawful research or consumer-information purposes
Your payment funds sample acquisition, lab analysis, and reporting — it is not a purchase of the product itself
We'll make reasonable efforts to source every product you request through standard retail channels; if we cannot source a product, that portion of your order is fully refunded
Reports are typically delivered in 6–8 weeks from order confirmation; we cannot guarantee timing and will communicate delays
Unless you opt out in writing before testing begins, results may be published on laboratory.love. Personal identifying information is never published
Once lab analysis has begun on your order, the associated fees are non-refundable
[THE DEAL — CROWDFUNDED TESTING]
By contributing you represent that you are 18+
Your contribution funds product testing, not product purchases
We'll make reasonable efforts to complete testing once a product is funded, but cannot guarantee timing
Test results will be published publicly
Contributions are non-refundable once testing begins; automatic refunds apply after 365 days for products that do not reach their funding goal
[TESTING RESULTS]
We use ISO 17025-accredited labs and standardized protocols
Results represent point-in-time measurements of specific lots and are provided "as-is" without warranty of merchantability or fitness for a particular purpose
Results are not medical, legal, or regulatory advice; we are not liable for decisions made based on them
We don't guarantee specific findings, detection outcomes, or comparisons to other products
[INTELLECTUAL PROPERTY]
Test results are published under CC BY-NC 4.0
You retain rights to your content (comments, feedback)
We can use your feedback to improve the platform
[IMPORTANT LIMITATIONS]
VLGI (d/b/a laboratory.love) is not responsible for laboratory errors or testing delays
Any dispute arising from these Terms will be governed by the laws of the jurisdiction in which VLGI is organized, unless otherwise required by applicable consumer-protection statutes
Maximum liability is limited to the amount you paid for the order or contribution at issue