laboratory.love is a registered DBA of Very Little Gravitas Indeed, LLC ("VLGI", "we", "our", "us"). All references to “laboratory.love” in this policy are references to VLGI.
Data we collect
- Email addresses for order confirmations, result delivery, and product updates
- Payment information (processed securely through Stripe — we do not store card numbers)
- Order details for direct-to-consumer testing purchases (products selected, shipping preferences, report delivery)
- Product preferences and contribution history for crowdfunded testing
- Basic analytics on site usage
Our API and AI assistants
- Anyone, including an AI assistant acting for you, can search our published results through our public API without an account. We receive the search terms and the request's IP address, which our hosting providers log for security and rate limiting
- If you start a contribution or testing order through an AI assistant, we store the product links and notes sent with it. You enter payment and contact details on Stripe's page, and we handle them as described in this policy
- We don't use data from these requests for advertising or to train AI models. It is stored and processed in the United States
How we use it
- To fulfill direct-to-consumer testing orders, including lab coordination and report delivery
- To process crowdfunded contributions and refunds
- To send you updates about products you've purchased testing for or funded
- To verify orders and contributions
- To improve the platform
Data sharing
VLGI does not sell your data. We share data only:
- With payment processors (Stripe) to handle transactions
- With testing labs (e.g., Light Labs) to coordinate product analysis — limited to the information required to fulfill your order
- With transactional email providers (e.g., Resend) to deliver order confirmations and results
- With hosting and database providers (Netlify, Cloudflare, Supabase) that run the site and API
- If required by law
Your rights
You can:
- Request your order or contribution history
- Unsubscribe from marketing updates (transactional emails related to an active order will continue)
- Request data deletion
- Contact us about privacy concerns at legal@laboratory.love
laboratory.love is a registered DBA of Very Little Gravitas Indeed, LLC ("VLGI"). All references to “laboratory.love” are references to VLGI.
What we do
laboratory.love offers independent product testing in two ways:
- Direct-to-consumer testing packages: you purchase testing for specific products; we acquire samples, run ISO 17025-accredited lab analysis, and deliver a report.
- Crowdfunded testing: multiple contributors pool funds toward testing a shared product. Funded products move into our queue; unfunded contributions are refunded after 365 days or rolled into the shared pool at your option.
Direct-to-consumer testing
- By placing an order you agree to these Terms of Service between you and Very Little Gravitas Indeed, LLC d/b/a laboratory.love
- You represent that you are 18+ and are purchasing for lawful research or consumer-information purposes
- Your payment funds sample acquisition, lab analysis, and reporting — it is not a purchase of the product itself
- We'll make reasonable efforts to source every product you request through standard retail channels; if we cannot source or complete testing on a product for any reason, that portion of your order is fully refunded, or we will work with you to select a replacement product
- Reports are typically delivered in 6–8 weeks from order confirmation; we cannot guarantee timing and will communicate delays
- Unless you opt out in writing before testing begins, results may be published on laboratory.love. Personal identifying information is never published
- Sales are final once product sourcing begins on your order; after that point, fees are non-refundable except as described above
Crowdfunded testing
- By contributing you represent that you are 18+
- Your contribution funds product testing, not product purchases
- We'll make reasonable efforts to complete testing once a product is funded, but cannot guarantee timing
- Test results will be published publicly
- Contributions are non-refundable once testing begins; automatic refunds apply after 365 days for products that do not reach their funding goal
Testing results
- We use ISO 17025-accredited labs and standardized protocols
- Results represent point-in-time measurements of specific lots and are provided "as-is" without warranty of merchantability or fitness for a particular purpose
- Results are not medical, legal, or regulatory advice; we are not liable for decisions made based on them
- We don't guarantee specific findings, detection outcomes, or comparisons to other products
Intellectual property
- Except where otherwise noted, Laboratory.love-authored result summaries and the original selection, organization, and compilation of Laboratory.love-commissioned results are © Very Little Gravitas Indeed, LLC and licensed under Creative Commons Attribution 4.0 International (CC BY 4.0).
- When sharing or adapting that licensed material, credit "Laboratory.love", link to the relevant Laboratory.love result or dataset page, link to the CC BY 4.0 license, and indicate whether changes were made.
- Factual measurements may not themselves be protected by copyright. This license applies to the extent copyright or database rights exist and does not restrict uses the law otherwise permits.
- PlasticList-derived records are not Laboratory.love-commissioned results and are excluded from the Laboratory.love license grant. They retain their stated source, PlasticList attribution, and applicable license.
- Names, logos, and trademarks are not licensed under CC BY 4.0.
- You retain rights to your content (comments, feedback)
- We can use your feedback to improve the platform
Important limitations
- VLGI (d/b/a laboratory.love) is not responsible for laboratory errors or testing delays
- Any dispute arising from these Terms will be governed by the laws of the jurisdiction in which VLGI is organized, unless otherwise required by applicable consumer-protection statutes
- Maximum liability is limited to the amount you paid for the order or contribution at issue
- We may update these terms with notice
Contact
Questions? Email legal@laboratory.love
Last updated: October 4, 2026